Nov 21, 2024
Customer Service Officer /เจ้าหน้าที่ลูกค้าสัมพันธ์ งานขนส่ง
สถานที่ปฏิบัติงานLat Krabang, Bangkok
เงินเดือน15,000 – 25,000.-/month Allowance 2,000.-/month
อัตรา2 สมัครงาน
Job Descriptions
-Required Customer Service Skill.
Responsible for transportation, cross-border, customs clearance process, and regulations.
-Handle booking process via system, Coordinate with customer to confirm shipping documents, corrections, amendments, and issuance of final documentations include with PRE-ALERTS.
-Handle customer complaints and assist in handling daily communications and correspondence to external customers.
-Monitor shipments and provide customers with situation updates and resolve any logistical issues or delays that may arise during transportation.
-Collaborate with the operations team to ensure smooth and timely cargo shipments. Also coordinate with all internal parties eg. Marketing, Billing and Trucking team etc.
-Cultivate and maintain strong relationships with existing clients. Include with monitor client satisfaction and work to ensure high levels of service quality.
-Address client inquiries, concerns, and issues in a timely and effective manner.
-Ensure compliance with all company policies and industry regulations.
-As assigned by Customer Service Manager/Business Development Manager.
-Ability to build and maintain relationships with clients and internal team members.
Qualifications
- Bachelor’s degree in business, logistics, supply chain management, or a related field is typically required.
- Minimum 1-3 years of working experience in import or export operations or logistics.
- Good command of English (able to speak, read and write), Self-confident & good team player with positive working attitude and service mind.
- Microsoft office skills, Word, Excel, Power Point etc.
- Communication Skills, Service mind, Problem Solving, Creative, and collaboration with all job levels. Self-motivating, able to work in a team.
BenefitsSee all Benefits.
How to apply
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Contacts
คุณสุวรรณี ตวนกู
บริษัท โอเวอร์แลนด์ โทเทิล โลจิสติกส์ (ประเทศไทย) จำกัด
294/33 (โครงการอาร์เคออฟฟิศปาร์ค) ซอยพัฒนาชนบท 1 ถนนเลียบมอเตอร์เวย์-ร่มเกล้า
Khlong Sam Prawet Lat Krabang Bangkok 10520
Tel. : 02-737-9801 ต่อ 308
Email : otlgp_01@trustmail.jobthai.com (Email for job application & inquiry)
Website : https://www.otlsb.com/
Location
Khlong Sam Prawet Lat Krabang Bangkok
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