รายละเอียดงานResponsibilities
Operations
- Prepare daily, weekly, and monthly summary reports on social media data.
- Monitor and alert on brand-related activities and situations on social media.
- Track and closely follow up on brand crises or incidents using social listening tools.
Management
- Coordinate and manage assigned projects.
Work collaboratively with partners.
- Plan and design workflows.
- Train, supervise, and ensure the quality of reports.