รายละเอียดงาน₋ To handle customer’s tracing services or assist Contact Centre team handling overflow incoming calls
₋ To settle a difficult calls/complaints or any exceptional service requests from both partners and customer. Take a recovery action to meet customer/partner’s expectation and satisfaction
₋ To process any exceptional service requests from both partners and customer including x-border Chinese customers
₋ To daily monitor your own performance report and workload and take any action to keep up the standard and no backlog incurred
₋ To process claim for x-border parcel
- To handle admin & purchase function for CS Dept.
₋ To prepare monthly report as required by supervisor
คุณสมบัติผู้สมัคร - Bachelor degree in any field
- Good command in oral and written communication skill, especially in listening skill
- Having at least one year of experience in logistic, express service, or Customer Service field.
- Attention to detail, accuracy, goals focus and forward thinking
- Self-motivated, enthusiastic, flexible, adaptable, and embrace to change
- Hard working and high flexibility and can work 6 days/week
- Ability to solve problem and suggest conflict resolution
- Ability to follow procedure, rules and regulations
- Ability to work under high pressure with strong stress management technique
- Ability to think on your feet and understand complex issue quickly and professionally
- Possess negotiation and interpersonal skills
- Able to work under high pressure and dynamic working environment
- Positive attitude toward change
- Hard working and high flexibility and can work 6 days/week
วิธีการสมัคร- สมัครผ่าน JobThai
- สมัครหรือสอบถาม เวลาทำการ 9.00 - 17.00 น. วันจันทร์ - วันศุกร์
ติดต่อคุณต่าย
Best Logistics Technology (Thailand) Co.,Ltd.
เลขที่ 825 อาคารไพโรจน์กิจจา ชั้น 12A ถนนเทพรัตน
แขวงบางนาเหนือ เขตบางนา กรุงเทพมหานคร 10260
โทรศัพท์ :
02-108-8008 ต่อ 66035,66036,66039 (ฝ่ายบุคคล) สถานที่ปฏิบัติงานตำบลบางโฉลง อำเภอบางพลี จังหวัดสมุทรปราการ