รายละเอียดงาน• Develop operational plan and work procedures regarding operational and maintenance support, clients support, and stakeholder management to ensure the effectiveness of operational and maintenance activities in accordance with the agreement and agree-upon budgeting, and stakeholders are satisfied with WHA services.
• Manage and monitor day-to-day operating of suppliers and subcontractors regarding security, landscape, road, drainage, lighting, and transformer outsourcing service, and construction operation of clients' properties, to ensure suppliers and subcontractors reliability, operating compliance with QHSE-related policies and standards, and expected outcomes successfully fulfilled.
• Manage and control activities in sites that are related to QHSE matters, including QHSE compliance monitoring, unusual incident inspection, emergency response, and reporting, and determine corrective actions/ improvement to ensure effectiveness and compliance with QHSE standards and policies, and issues are properly managed.
• Ensure all backlogs according to reports are considered, handled, or escalated to relevant parties to ensure the quality-of-service continuously provided to clients.
• Manage and control maintenance activities, as well as lead coordinating with relevant parties e.g., maintenance teams, outsourcing maintenance services, etc. for complex issues to ensure all facilities provided to clients are maintained appropriately within a timely manner.
• Monitor suppliers and subcontractors' performance review and determine corrective action when needed to ensure performance expectations meet as required and operations run smoothly.
• Manage and support clients since before, during, and after the construction process regarding issues enquiry and tracking, as well as report the progress of corrective action to customers periodically, to ensure customer satisfaction and high standards of service are provided.
• Other assigns from supervisor.