รายละเอียดงาน*** Only English resume will be considered and this position is required 100% English communication***
*** Able to start working immediately will be an advantage.***
Working hours: 6 days/week (All positions)
Working hours: 3 Shifts (Having shift allowance) only Team leader and Supervisor Level
Working location: Fortune Tower (MRT Rama 9)
***Interested applicants, please submit your updated English resume with contact phone number, current and expected salary. Salary will be dependent on experience and qualifications. Only shortlisted candidates will be contacted. ***
Each levels have been required diffident experiences:
- Team Leader: Min. 3 years
- Supervisor: Min. 5 years
- Assistant Manager: Mim. 7 years
Job Descriptions:
- Lead and supervise a team of logistics professionals, providing guidance, coaching, and support.
- Ensure that the shift work have no issue from Operation / all booking will be fulfilled and all client question about Operation will be answered.
- Assign tasks and responsibilities, monitor performance and evaluations.
- Resolve complex customer issues, escalations, and complaints, ensuring timely and satisfactory resolutions.
- Coordinate and prioritize team activities to meet customer requirements and service level agreements.
- Allocate resources effectively, balance workloads, and ensure efficient workflow management.
- Collaborate with cross-functional teams to streamline processes and enhance service quality.
- Monitor and assess the team’s performance in delivering logistics services, including order processing, transportation coordination, and shipment tracking.
- Prepare and present regular reports on service performance, including KPIs, operational metrics, and customer feedback.
- Analyze data to identify trends, patterns, areas for improvement, support manager to make decision and modify SOP when needed.
ติดต่อHuman Resources Department
Inteluck (Thailand) Co., Ltd.
No. 1, CP Tower 2 (Fortune Town), 17 floors, Ratchadapisek Road,
แขวงดินแดง เขตดินแดง กรุงเทพมหานคร 10400