รายละเอียดงาน Install, configure, and maintain software, hardware, and network systems.
Monitor system performance and promptly troubleshoot technical issues.
Ensure the security, reliability, and efficiency of IT infrastructure.
Manage user accounts, access permissions, and authentication processes.
Implement and oversee security protocols, including intrusion detection systems.
Provide technical support and guidance to end-users.
Manage system backups, including regular data backup and recovery processes.
Oversee and maintain Microsoft O365 services, including Outlooks, Teams, SharePoint, OneDrive, and related applications.
Administer key infrastructure components such as Active Directory, Group Policy, DNS, DHCP, and VMware environments.
Be available for on-call support as needed, including outside regular business hours.
Perform additional duties and responsibilities as assigned.