รายละเอียดงานCustomer Service Supervisor Required Skills
1.Strong leadership and managerial skills.
2.Excellent communication and interpersonal skills, with the ability to effectively communicate with customers.
3.Problem-solving and decision-making abilities, with the capacity to handle escalated customer issues and provide timely resolutions.
4.Exceptional customer service skills, with a customer-centric mindset and the ability to manage customer expectations and concerns.
5.Excellent organizational and time management skills, with the ability to prioritize tasks and meet deadlines in a fast-paced environment.
6.Strong analytical skills, with the ability to analyze data and make data-driven decisions to enhance customer service performance.
7.Flexibility and adaptability to changing customer needs and priorities.
8.Ability to work well under pressure and handle stressful situations professionally.