รายละเอียดงาน- Supervise and train the F&B team, including servers, bartenders, and support staff
- Provide ongoing coaching and support to ensure exceptional guest service and professionalism
- Foster a positive work environment that promotes teamwork, motivation, and employee growth
- Ensure that all guests receive personalized and attentive service throughout their dining experience
- Address any guest inquiries or concerns promptly and professionally to ensure guest satisfaction
- Anticipate guest’s needs and preferences, going beyond to exceed expectations.
- Oversee the daily operations of F&B outlets, including restaurant, bars, and room service
- Collaborate with the culinary team to ensure seamless coordination between the kitchen and services staff
- Monitor the presentation, quality, and consistency of food and beverages