รายละเอียดงานOne of the largest expat service companies Fatboys Motorbikes Thailand Co. Ltd. in Bangkok is looking for a Customer Service & Operations Officer to join our growing Team!
Job Title: Customer Service & Operations Officer
Brands That You Will Be Working For: Fatboy’s Motorbikes & Cars
Salary:
• 25,000-30,000 Baht per month, depending on experience
• Monthly commissions based on company revenue performance + individual work performance after 6 months completed
Benefits:
• Government insurance (ประกันสังคม) will be provided upon completion of probation
• 18 total days of annual leave - details to be provided during interview
• Hybrid Work-From-Home benefits provided if successfully pass 6 month probation
Responsibilities:
- Manage Customer Service Incidents for our clientele, including accident assistance, coordination with medical professionals and insurance companies, and coordination with government officers or police in case of issues.
- Manage our Rental Vehicle registration requirements with our Operations Team, including vehicle tax updates, Por Ror Bor updates, and ownership transfers.
- Coordinate and track clientele payments with the Executive Assistant.
- Coordinate the purchasing and selling of rental vehicles with our Operations Team.
- Assist the Branch Managers to solve any escalated customer service issues, in order to maintain 5-star customer service level.
- Provide empathetic and positive support between all Fatboy’s staff to ensure high team morale
Work Hours & Location:
- This is a full-time position – full training will be provided
- The Operations Officer will be expected to be able to work at both Ekkamai and Sathorn branches 5 days a week if required
- The business hours are Mon-Sun 9:30AM-6:30PM for Fatboy's. Your work hours will typically match these hours from Monday to Friday.
- You will work 5 days per week in-person with two days off. Details of schedule will be provided if successfully hired.
คุณสมบัติผู้สมัคร - THAI NATIONALS ONLY
- At least 30 years old
- Previous experience in as a Personal Assistant or Operations Officer an advantage
- Very organized and highly attentive to detail
- Positive, supportive and loves working with people
- Comfortable using a computer and Microsoft Office programs
- Speak good English with confidence
- Extremely punctual, lateness or excuses will not be tolerated
- Independent and self-motivated - if you need a manager constantly looking at you to make sure you are doing a good job, then this is not the job for you. Work will need to be completed on time with little supervision.
- Start Date: Immediate
- **If interested or would like more detail, please contact and send resume via LINE ID: Sai_jarnjira
- ***or Email: info@fatboysmotorbikes.com
วิธีการสมัคร- Click Apply via Jobthai
- Send your resume in English version to one of the contacts per below:-
FATBOYS MORTORBIKES CO., LTD.
Email: info@fatboysmotorbikes.com
Line ID: Sai_Jarnjira
THE LOST BOYS CO., LTD.
Email: fbuds56@gmail.com
Line ID: @fatbudsweedshop
ติดต่อคุณทราย
FATBOYS MORTORBIKES CO., LTD. & THE LOST BOYS CO., LTD.
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สถานที่ปฏิบัติงานแขวงยานนาวา เขตสาทร กรุงเทพมหานคร
วิธีการเดินทางa. From Sathorn Road: enter Sathorn Soi 11 and drive approximately 500 meters. On your left hand side, you will see Soi #5. Turn left into that soi and drive approximately 300 meters. Fat Buds Weed Shop Sathorn will be located on your righthand side opposite of The Quad Condo Sathorn.
b. From Narathiwas Road: enter Narathiwas Soi 6, and drive down the soi approximately 100 meters. Fat Buds Weed Shop Sathorn will be located on your righthand side opposite of The Quad Condo Sathorn.