รายละเอียดงานJob Description - DSE L1
•Provide break-fix Support and maintenance for all in scope Computing Hardware Desktops (e.g., desktops, laptops)
•New joiner device setup and configuration and user initial guidance into IT incident management, and Service Requests for End User requests, VIP Support Requests, IMACDs requests and IT order fulfilment requests for hardware and software.
•Provide smart hands support for new project setup such as device refresh and IT user device movements as required.
•Stock Management support, updating of Assets within Asset management tool. Support for dispatching devices to remote users using clients dispatch / courier system.
•Provide hands and eyes support for servers, network devices, meeting room technology, printers, etc.
•Provide Equipment and hardware support including, Desktop Devices, Mobile Devices, display screens and video systems, docking stations, communication devices, direct attached printers, local printers, scanners, wireless networking, projectors, etc.;
สถานที่ปฏิบัติงานAmata City Industrial Estate,Moo 6, Mabyangporn, Pluakdaeng
จังหวัดชลบุรี