รายละเอียดงานThe Freight Sales Manager is responsible for leading and managing the sales team, developing sales strategies, and driving business growth within the freight and logistics industry. This role requires a deep understanding of the freight market, excellent sales skills, and the ability to build and maintain strong customer relationships.
Key Responsibilities:
1. Sales Strategy and Planning:
- Develop and implement sales strategies to achieve company targets and objectives.
- Identify new business opportunities and markets for growth.
- Conduct market research and analysis to stay updated on industry trends and competitor activities.
2. Team Management:
- Lead, motivate, and manage the sales team to achieve sales goals.
- Provide training and development opportunities for team members.
- Monitor team performance and provide regular feedback and coaching.
3. Customer Relationship Management:
- Build and maintain strong relationships with key customers and stakeholders.
- Address customer inquiries and resolve issues promptly and effectively.
- Ensure high levels of customer satisfaction and retention.
4. Sales Performance:
- Set sales targets and monitor sales performance against these targets.
- Prepare and present regular sales reports to senior management.
- Identify areas for improvement and implement corrective actions as needed.
5. Negotiation and Contract Management:
- Negotiate contracts and agreements with customers to secure profitable deals.
- Ensure compliance with company policies and industry regulations.
- Manage contract renewals and extensions.
6. Collaboration and Coordination:
- Work closely with other departments such as operations, finance, and customer service to ensure seamless service delivery.
- Collaborate with marketing teams to develop promotional materials and campaigns.