Ascend Group Co., Ltd.

ดูรายละเอียดบริษัท

16 ก.ย. 67

Junior / Senior IT Support

Location

BTS ปุณณวิถี, อุดมสุข

Salary

Vacancies

2 ตำแหน่ง

Online Interview

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บันทึกงานที่สนใจ

พิมพ์

แชร์

รายละเอียดงาน

- Ensuring that all malfunctioning equipment is inspected and repaired in a timely manner. - Providing day-to-day support for end user requests related to desktop software/hardware, printers, video conferencing and all IT related issues. - Active Directory Management. (Create/Manage User, Group, OU) - Knowledge in MS O365, installation and troubleshooting. - Knowledge in G-Suite or Google Workspace (Gmail, GSheet, GDrive, GDoc, Meet, etc.) and troubleshooting. - Ticketing system management experience, managing tickets under SLA. - 1st and 2nd tier level support. - IT Asset Inventory Management. - IT Purchasing Management experience. - IT Project Management experience. - Keen in learning new technologies. - Managing technical documentation / Instruction guide. - Performs other related duties as assigned.

คุณสมบัติผู้สมัคร

Bachelor’s degree in computer science, information technology, or related field.
Ability to identify, research, and resolve technical problems.
Flexible with change, work well under pressure and in a fast-paced environment
Basic knowledge of windows os and mac os.
Self-motivated; work well independently and with a team.
Strong communication (verbal & written) & customer-service skills.
Strong work ethic and attention to detail.
Knowledge of Atlassian tools (Jira, Confluence) will be an advantage.