BG Container Glass Public Company Limited

ดูรายละเอียดบริษัท

13 ก.ย. 67

IT Support (Sport Business)

สถานที่ปฏิบัติงาน

อ.ธัญบุรี จ.ปทุมธานี

เงินเดือน

ตามโครงสร้างบริษัท

อัตรา

1 อัตรา

สมัครงาน

บันทึกงานที่สนใจ

พิมพ์

แชร์

รายละเอียดงาน

Technical Support: - Provide first-line support for hardware, software, and network issues for all company staff. - Diagnose and troubleshoot technical problems related to PCs, laptops, printers, mobile devices, and other IT equipment. - Assist with the setup and maintenance of audio-visual equipment used during live events and broadcasts. System Administration: - Manage user accounts, permissions, and access rights in various systems. - Monitor and maintain company networks, ensuring maximum uptime and performance. - Install, configure, and update software and hardware systems as required. Incident Management: - Respond promptly to IT support requests via phone, email, or in-person. - Log all support incidents and service requests, ensuring they are resolved within agreed timelines. - Escalate complex issues to senior IT staff or external service providers when necessary. Event Support: - Provide on-site IT support during live sports events, ensuring all technology operates smoothly. - Troubleshoot any real-time issues that may arise with broadcast systems, live streaming, or other event-related technology. - Coordinate with event management and production teams to meet specific technical requirements. Documentation & Training: - Maintain accurate documentation of IT systems, processes, and troubleshooting guides. - Provide basic IT training to employees and stakeholders, improving their ability to use technology effectively. - Document common issues and solutions to improve future support efficiency.

คุณสมบัติผู้สมัคร

Bachelor’s degree in Information Technology, Computer Science, or a related field (or equivalent experience).
Minimum of 1-2 years of experience in IT support, preferably in a fast-paced environment.
Strong understanding of computer systems, networks, and telecommunications.
Experience with supporting live events and audio-visual equipment is a plus.
Excellent problem-solving skills with the ability to work under pressure.
Strong communication skills, with the ability to explain technical concepts to non-technical users.
Ability to work flexible hours, including evenings and weekends, as required by event schedules.
Proficiency in English; additional languages are a plus.