รายละเอียดงานResponsibilities:
- Provide service to customers’ inquiries
- Understand product usage and features
- Resolves customer queries and complaints by clarifying the issue, determining the cause of the problem, selecting and explaining the best solution to solve their problem and following up with them to check resolution of the problem
- Follow up with customers and coordinate with internal teams as needed
คุณสมบัติผู้สมัคร - Bachelor's Degree in any field
- At least 1 year of working experience in related field
- Preferably non-management & non-supervisor, specializing in customer service or equivalent.
- Patient and calm personality, strong people skills and good problem solving ability.
- Comfortable working in a dynamic fast-paced environment.
- Prior knowledge about customer service solutions like Freshdesk, Freshchat and Freshcaller would be preferable.
- Conversational ability in English is preferable.
- Ready to be assigned on a shifting work schedule (day/night), weekend and public holidays
วิธีการสมัคร- สมัครทาง E-mail
- สมัครผ่านปุ่ม Apply Now ของ JobThai.com
ติดต่อRecruitment Team
Kredivo (Thailand) Co., Ltd.
944, Mitrtown Office Tower, Rama 4 Road
แขวงวังใหม่ เขตปทุมวัน กรุงเทพมหานคร 10330
สถานที่ปฏิบัติงานแขวงวังใหม่ เขตปทุมวัน กรุงเทพมหานคร