รายละเอียดงาน- Develop and maintain a deep understanding of the company's services, including air freight, oceanfreight, customs clearance, Import, Export and other offerings, and effectively communicate thesesolutions to potential clients.
- Achieve sales goals and annual growth targets as outlined in the sales planner, contributing to thecompany's overall success.
- Provide quotes to both current and prospective clients, ensuring competitive pricing while maintainingprofitability for the company.
- Expedite the resolution of customer problems and complaints to maximize satisfaction.
- Negotiate rates and contracts with clients, employing strong negotiation skills to ensure mutual benefit.
- Generate and qualify leads, and convert them into active clients through effective communication andrelationship-building.
- Collaborate with operations teams to ensure the smooth and efficient execution of services for clients,guaranteeing high levels of customer satisfaction.
- Provide weekly and monthly performance metrics to management, offering valuable insights to aid indecision-making.
- Perform any other duties assigned by management, demonstrating flexibility and adaptability to meet business needs.
- Maintain and update the marketing database and customer relationship management.