21 ต.ค. 67

Front Office Manager

สถานที่ปฏิบัติงาน

อ.เมืองเชียงใหม่ จ.เชียงใหม่

เงินเดือน

ไม่ระบุ

อัตรา

สมัครงาน

บันทึกงานที่สนใจ

พิมพ์

แชร์

รายละเอียดงาน

𝙍𝙚𝙨𝙥𝙤𝙣𝙨𝙞𝙗𝙞𝙡𝙞𝙩𝙞𝙚𝙨: - Maximizes occupancy and average rate at all time. - Closely coordinates room availability with the Director of Sales, Reservations, in-house Engineering and Housekeeping to ensure that there is a maximum number of rooms available for sales at a given time. - Maintains a good relationship with guests, travel agents, tour operators and staffs. - Ensures high standards of service at all time and handles guest complaints professionally. - Reviews arrival lists and analyses revenue and expenses results monthly. - Pre-set the VIP guests and makes decisions regarding over-booking based on the hotel policies, observes, analyses competitive hotels and participates in yearly forecasting and budgeting with senior management. - Prepare reports as required and reports to the senior management regarding unusual events (revenue, occupancy and guest complaints). - Supports and determines training programs, holds monthly, staff meetings, works with Training Manager to have an active ongoing training plan in progress. - Closely coordinates room availability with the Director of Sales, Reservation Agent, in-house Engineering and Housekeeping to assist the control of opened-closed dates, availability, condition of rooms. Ensure that there is a maximum number of rooms available for sales at a given time and guest arrival patterns. - Monitors credit policies and audits daily credit report on guest rooms where needed. - Performs other duties as assigned by supervisor. สวัสดิการ: 💰 Service Charge 🏥 ประกันสังคม 👔 ชุดพนักงานพร้อมซักรีด 🍽️ อาหาร 2 มื้อ/วัน 📅 วันหยุด 6 วัน/เดือน และ วันหยุดตามประเพณี 🏖️ วันหยุดพักร้อน 6-8 วัน/ปี สนใจร่วมงานกับเรา? ส่ง Resume ด่วน! 🚀 📧 career@synhotel.com 📱 Line: 0995038556

คุณสมบัติผู้สมัคร

Minimum education of Hotel Management certificate or relevant discipline
Minimum of 5 years in Front Office experience in a similar capacity preferably in a 5 star class environment
Knowledgeable in Front Office Operation
Have excellent English communication skills both in written and spoken
Posses professional disposition with excellent communication and interpersonal skills