รายละเอียดงาน1.Supervise retail and wholesale sales operations, ensuring smooth and efficient processes.
2.Lead and motivate the sales team to meet and exceed sales targets.
3.Develop and implement sales strategies to increase market share and profitability.
4.Monitor and analyze sales performance, preparing reports for upper management.
5.Handle escalated customer inquiries and resolve complex complaints to maintain customer satisfaction.
6.Coordinate inventory management, ensuring adequate stock levels and minimizing shortages.
7.Provide coaching, training, and support to the sales team to improve product knowledge and sales techniques.
8.Collaborate with the marketing department to implement promotional activities.
9.Ensure compliance with company policies and procedures, including health and safety regulations.
10.Evaluate the performance of sales staff and provide feedback for improvement.
11.Assist with the recruitment and onboarding of new sales team members.
12.Maintain up-to-date knowledge of market trends, competitor activities, and customer preferences.