รายละเอียดงาน- Support requests, incidents, and changes to guarantee the reliability and efficiency of our customer's infrastructure on-premise and On-Cloud under SLA.
- Monitoring, solving service requests, managing incidents, and implementing changes include SCCM, Microsoft Defender for Endpoint Agent Support, Trend Micro, Forcepoint DLP, FireEye Endpoint Security HX , Zscaler system and make then delivery OPM documentation.