รายละเอียดงาน- Provide guidance and support for application users.
- Can be able to investigate and identify the issue, bug or error and be a bridge to development team.
- Understand business situations and application functionality to better analyze problems and make recommendations.
- Provide service and support or suggestion to end user about Data warehouse.
- Provide data or information support ad-hoc request from end user.
- Create new reports/modify existing reports for business unit.
- Work closely with application development teams and vendors to investigate, fix and test applications include to understand new features, configurations and elements to be deployed in each release.
- Administrate application system of the company in term of application configuration, master data setup, application user id and permission management.
- Configures and supports all applications in production.
- Conduct knowledge sharing sessions within team members to improve technical knowledge and skills.
คุณสมบัติผู้สมัคร - Bachelor's degree in computer science, Information Technology or any related fields
- 3-5 years of experience in Application Support/Help desk
- Experience with Oracle Database, SQL, PL /SQL, SQL Developer and Workflows.
- Experience with MS SQL Database, Crystal report, MS .NET, ASP.NET.
- Experience in connecting front-end, API and back-end.
- Experience with incident management tools and ticketing systems.
- Strong technical knowledge of software applications and systems.
- Strong in database and programming skill
- Good understanding of business and operations process flow.
- Good analytical, problem solving, communication, presentation, and interpersonal skills.
- Strong problem analysis, self-motivated, enthusiastic and resolution skills are required.
- Able to work as a team, will to learn, and detailed oriented.
- Able to communicate in written and spoken English
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ติดต่อฝ่ายบริหารทรัพยากรบุคคล
บริษัท ซิมโฟนี่ คอมมูนิเคชั่น จำกัด (มหาชน)
123 ซันทาวเวอร์ส อาคารบี ชั้น 35-36 ถนนวิภาวดีรังสิต
แขวงจอมพล เขตจตุจักร กรุงเทพมหานคร 10900
สถานที่ปฏิบัติงานแขวงจอมพล เขตจตุจักร กรุงเทพมหานคร