รายละเอียดงานDUTIES AND RESPONSIBILITIES
•Perform design and prepare engineering drawings and documentation as per customer’s requirements
•Provide technical support and/or propose alternative technical solutions to meet customer’s requirements.
•Provide technical advice to customers for their application requirements based on product offerings.
•Coordinate with Principal vendors on training, product updates and support, etc.
•Handle project documentation.
•Provide pre-sales and post-sales support to Sales Team, including solution optimization, create proposal and attending technical clarifications meeting and/or presentation with customers.
•Post sales support which involves troubleshooting at site, simple commissioning activities, etc, to help resolve customer issue.
•Provide guidance and mentorship to another team. Act as a subject matter expert on various frameworks used in the development of sales.