RV Connex

ดูรายละเอียดบริษัท

4 พ.ย. 67

Customer Success (MDR)

สถานที่ปฏิบัติงาน

อ.คลองหลวง จ.ปทุมธานี

เงินเดือน

ตามตกลง

อัตรา

สมัครงาน

บันทึกงานที่สนใจ

พิมพ์

แชร์

รายละเอียดงาน

Strong relationship-building skills with a focus on strategic engagement. Excellent communication skills with ability to convey technical information to technical and non-technical audiences. Ability to implement and manage programs and processes effectively. Proficient in customer analytics and business reviews, with strong analytical skills to drive data-informed decisions. Become an expert in our product offerings and ensure customers are leveraging effectively and finding value in our products and services. Demonstrates clear conceptual understanding of security technologies (firewalls, antivirus, endpoint/server detection and response, SIEM, etc.) as well as MDR. Channel Management: Ability to build and maintain channel sales strategies, including deal registration, incentives, and partner program administration. Sales Strategy & Execution: Ability to co-develop sales strategies with partners and drive them toward common revenue goals. Responsibilities: Customer Lifecycle Management Take ownership of the customer lifecycle for a defined portfolio, ensuring proactive support and high engagement. Lead regular strategic check-ins to address complex customer needs. Proactively manage customer expectations by clearly communicating product features, updates and timelines. Proactively monitor customer health metrics so as to identify at-risk accounts and preventing churn by promptly addressing customer concerns and needs. Channel Partner Management: Recruitment & Enablement: Identify, recruit, and onboard new channel partners. Train and enable partners to effectively sell and deliver the company’s MDR solutions. Sales Targets & Revenue Growth: Set revenue targets with partners and work collaboratively to achieve growth goals. Partner Program Development: Build and refine channel partner programs, including incentive structures, deal registration processes, and co-marketing initiatives.

คุณสมบัติผู้สมัคร

Strong relationship-building skills with a focus on strategic engagement
Excellent communication skills with ability to convey technical information to technical and non-technical audiences.
Ability to implement and manage programs and processes effectively
Proficient in customer analytics and business reviews, with strong analytical skills to drive data-informed decisions.
Become an expert in our product offerings and ensure customers are leveraging effectively and finding value in our products and services.
Demonstrates clear conceptual understanding of security technologies (firewalls, antivirus, endpoint/server detection and response, SIEM, etc.) as well as MDR.
Channel Management: Ability to build and maintain channel sales strategies, including deal registration, incentives, and partner program administration.
Sales Strategy & Execution: Ability to co-develop sales strategies with partners and drive them toward common revenue goals