Ascend Group Co., Ltd.

ดูรายละเอียดบริษัท

13 พ.ย. 67

Senior IT Support

สถานที่ปฏิบัติงาน

BTS ปุณณวิถี, อุดมสุข

เงินเดือน

อัตรา

Hybrid Work

สัมภาษณ์งานออนไลน์

สมัครงาน

บันทึกงานที่สนใจ

พิมพ์

แชร์

รายละเอียดงาน

- Ensuring that all malfunctioning equipment is inspected and repaired in a timely manner. - Providing day-to-day support for end user requests related to desktop software/hardware, printers, video conferencing and all IT related issues. - Active Directory Management. (Create/Manage User, Group, OU) - Knowledge in MS O365, installation and troubleshooting. - Knowledge in G-Suite or Google Workspace (Gmail, GSheet, GDrive, GDoc, Meet, etc.) and troubleshooting. - Ticketing system management experience, managing tickets under SLA. - 1st and 2nd tier level support. - IT Asset Inventory Management. - IT Purchasing Management experience. - IT Project Management experience. - Keen in learning new technologies. - Managing technical documentation / Instruction guide. - Performs other related duties as assigned. ***Senior IT Support must come to work at the office 5 days a week and 2 locations support. (TDPK and Fortune) ***After passing the probationary period WFH 1 day a week will be provided. ***Vacation Leave 5 days a year.

คุณสมบัติผู้สมัคร

Bachelor’s degree in computer science, information technology, or related field.
Ability to identify, research, and resolve technical problems.
Flexible with change, work well under pressure and in a fast-paced environment.
Basic knowledge of windows os and mac os.
Self-motivated; work well independently and with a team.
Strong communication (verbal & written) & customer-service skills.
Strong work ethic and attention to detail.
Knowledge of Atlassian tools (Jira, Confluence) will be an advantage.