Ascend Group Co., Ltd.

ดูรายละเอียดบริษัท

6 พ.ย. 67

Application Support - True Money Wallet

สถานที่ปฏิบัติงาน

BTS ปุณณวิถี, อุดมสุข

เงินเดือน

ไม่ระบุ

อัตรา

Hybrid Work

สัมภาษณ์งานออนไลน์

สมัครงาน

บันทึกงานที่สนใจ

พิมพ์

แชร์

รายละเอียดงาน

- Provide 2d level of technical support for all application systems and software components. - Troubleshoot and investigate the root cause of incidents that happen within application systems. - Work closely with application development teams and platform team to investigate and fix issues. - Monitor, update, and maintain application systems to ensure they are working as operational. - Understand and be able to study and apply new technology to support business requirements. - Continuously improve work scope and reduce manual work. - Coordinate with other technical teams (service & infrastructure teams, software development, and 3rd-party vendors) in troubleshooting and resolving issues. - Key member of the incident response team.

คุณสมบัติผู้สมัคร

Demonstrate a can-do mindset and a natural empathy toward others.
Solid technical, analytical, interpersonal, and organizational skills.
Bachelor’s Degree in Computer Science or equivalent experience. Passion for technology and skills are valued more than formal qualifications.
3-5 years of relevant work experience, particularly in troubleshooting and resolving IT system/application incidents with a structured problem-solving approach.
Ability to learn independently and thrive in a fast-paced environment with minimal supervision.
Strong interpersonal communication, high sense of responsibility, and enthusiasm for exploring new technologies.
Excellent service mindset and strong customer service skills.
Familiarity with Linux/Unix operating systems.
Basic understanding of SQL, APIs, Databases, Networking, AWS, Prometheus, Grafana, Jenkins, or RunDeck.