รายละเอียดงานKey Responsibilities:
Leadership & Team Management:
-Provide strong leadership to all departmental teams, setting clear goals and objectives.
-Recruit, train, develop, and evaluate team members.
-Foster a culture of accountability, collaboration, and continuous improvement.
-Conduct regular performance reviews, provide feedback, and support professional growth.
Strategic Planning & Execution:
-Collaborate with senior leadership to define and execute long-term business strategies.
-Set clear targets and KPIs for business units and departments.
-Identify opportunities for business growth and operational improvements.
-Ensure alignment between business operations and company vision, values, and goals.
Operational Management:
-Oversee day-to-day operations, ensuring the company runs efficiently and profitably.
-Streamline and optimize business processes and workflows to increase productivity.
-Manage budgets, forecasts, and financial performance to meet or exceed business objectives.
-Ensure compliance with legal, regulatory, and industry standards.
Financial Oversight:
-Develop and manage budgets for departments under supervision.
Monitor financial performance, including revenue, expenses, and profitability.
-Implement cost-control measures and ensure fiscal responsibility across all operations.
Customer & Client Relations:
-Develop strategies to enhance customer experience and satisfaction.
Maintain strong relationships with key clients, customers, and stakeholders.
-Resolve client issues and ensure the delivery of high-quality products and services.
Performance Monitoring & Reporting:
-Track key business performance metrics and deliver regular reports to senior leadership.
-Analyze business data to identify trends, areas for improvement, and opportunities for innovation.
-Make informed recommendations based on performance insights.
Risk Management & Problem Solving:
-Identify potential risks to the business and implement strategies to mitigate them.