รายละเอียดงานJob Descriptions:
• Recruit, hire, and train spa staff, ensuring they possess the necessary skills and knowledge to deliver high-quality service.
• Conduct regular performance reviews and provide constructive feedback to team members.
• Address any staff issues or conflicts in a timely and professional manner.
• Direct the activities of housekeeping’s daily operation, maintain and improve high cleaning standards of guestrooms and public areas.
• Establish training programs, methods and procedures for team members’ development.
• Develop and enforce cleaning procedures and protocols to maintain cleanliness and sanitation standards.
• Conduct regular inspections of facilities and guest rooms to ensure cleanliness and compliance with standards.
• Monitor inventory levels and order supplies to ensure availability and cost efficiency.
• Prepare, plan and present the annual uniform budget, annual housekeeping FF&E and operating equipment budget to the MD.
• Make sure all purchased items are inspected for assurance quality and quantity, department expenses are in control and meet spa’s budget.