รายละเอียดงาน- Manages the Billing and Collections team, providing guidance, training, and performance feedback to ensure high-quality work and adherence to established processes
- Oversees the assessment of client creditworthiness, analyzing financial data, credit reports, and other relevant information
- Assists in setting appropriate credit limits for clients based on risk assessment and established credit policies
- Monitors collections activities, including tracking accounts receivable and proactively contacting clients for outstanding payments
- Ensures positive and professional communication with clients to address billing inquiries, resolve disputes, and negotiate payment arrangements
- Collaborates with the credit team and other stakeholders to identify and mitigate potential credit risks
- Collaborates with relevant teams such as Sales and Finance to address credit and collections-related issues and improve overall business processes