รายละเอียดงานYou daily activities include:
Operations Reporting & Analysis
- Owning daily, weekly, and ad hoc operations performance reporting,
- Monitoring all key operational KPIs to ensure that targets are met, and
- Supporting Operations Management on optimizing KPI targets.
Process Design and Improvement
- Understanding required operations flow and developing new Standard Operating Procedures (SOP),
- Evaluating and improving order processing efficiency,
- Identifying and improving on any process or data management loopholes, and
- Working with internal teams (including business development, accounting, developer) on improvement projects.