รายละเอียดงานMain Function
- Provide first and second-level support to end-users, resolving hardware, software, and connectivity issues.
- Monitor, maintain, and troubleshoot hardware, software, and network systems.
- Assist in the installation, configuration, and deployment of servers, workstations, and other IT systems.
Job Details
- Prepare and configure new user accounts, hardware, and software.
- Support regarding IT Assets, Service Contracts, IT, Purchasing, Information filing
- Conduct regular training sessions for employees on IT best practices.
- Implement security measures to protect system data.
- Document processes, configurations, and troubleshooting guides.