รายละเอียดงานKey Responsibilities
• Manage Service Delivery
Oversee the end-to-end delivery of service operations, ensuring alignment with client expectations, timelines, and quality standards.
• Client Engagement & Communication
Act as the primary point of contact for clients, fostering strong, trust-based relationships, maintaining clear communication, and providing regular reports to keep stakeholders informed.
• Requirements Gathering
Collaborate with clients and marketing strategists to capture and analyze business requirements, ensuring smooth coordination with technical teams and alignment with overall marketing objectives.
• Cross-Functional Collaboration
Work closely with marketing strategists, data analysts, campaign developers, designers, and other stakeholders to ensure deliverables meet agreed-upon objectives and quality standards.
• Performance Analysis & Optimization
Facilitate workshops and regular check-ins to review campaign performance, identify process improvements, and explore opportunities to enhance operational efficiency.
• Risk & Resource Management
Monitor and manage project risks, dependencies, and resource allocation, ensuring timely, efficient, and high-quality service execution.
• Team Leadership
Lead and mentor the service delivery team, championing collaboration, accountability, and alignment with client goals.
• Industry Awareness
Stay current on industry trends, emerging marketing technologies, and IT solutions to continuously enhance service offerings and maintain a competitive edge.
ติดต่อคุณอัฐพร ไกรศรีวุฒิวงศ์
บริษัท ดิจิตอล แวนการ์ด จำกัด
22 อาคาร K Building ซอยสุขุมวิท 35 ถนนสุขุมวิท
แขวงคลองเตยเหนือ เขตวัฒนา กรุงเทพมหานคร 10110
สถานที่ปฏิบัติงานWe are looking for a motivated, detail-oriented Service Manager with a strong background in IT service delivery, marketing operations, and client relationship management. In this role, you will oversee the end-to-end delivery of marketing solutions, serve as the primary client liaison, and ensure the highest levels of operational excellence. If you thrive on collaborating with cross-functional teams, excel at strategic planning, and are eager to drive continuous improvement in both service operations and campaign effectiveness, we want to hear from you!
แขวงคลองเตยเหนือ เขตวัฒนา กรุงเทพมหานคร