รายละเอียดงาน•Gather detailed information about customer requirements to ensure accurate understanding of their needs.
•Select appropriate equipment and technologies to match customer requirements.
•Occasionally conduct Proof of Concept (PoC) to validate and confirm the proposed solutions.
•Be lead on Pilot Site implementation to ensure all design, configuration template, installation script and procedure are working properly.
•Handle the implementation of projects by working with project management, provisioning operation, zone operation and/or solution vendors
•Work with Presale and Project Management to gather all essential project’s information: Final Detailed Design Diagram, Traffic Flow, Test Report, Scope of work, etc. to transfer the implemented projects to operation team
•Provide second-tier support to the operation team for complex issues or problems.
•Offer continuous technical support and troubleshooting for SD-WAN systems.
•Efficiently and effectively resolve customer issues.
•Collaborate with internal teams and vendors to address and resolve complex technical problems.
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- MRT สถานี พระราม 9
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ถนนรัชดาภิเษก สาย 73, 73ก, 136, 137, 157, 163, 172, 179, 185, 206, 514, 517, 528, 529
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