สถานที่ปฏิบัติงานJob Accountabilities;
• Manages Dispatch and team to meet committed performance targets.
• Leads the coordination with other sections, departments and external parties – principals and
customers to resolve operational issues and concerns.
• Manages operations to ensure timely and accurate return of proof of delivery (POD) documents from trucker to ZPL
• Coordinates with trucker to follow through on returned proof of delivery.
• Ensures staff is able to provide updated information on status of delivery and POD return
• Ensures staff accounts with trucker status of all unreturned PODs and stocks
• Manages claims and processing of charges to trucker for
• Manages the coordination of Distribution Center with Customer Response Center (CRC) team
• Coordinates with other sections and departments to resolve operational issue and concerns.
• Conducts trade visit to key customers to get feedback on delivery services of the company.
• Manages proper coordination of rejections upon delivery between concerned parties – ZPL Sales,
• Develops, reviews and recommends performance appraisal system for truckers to help ensure compliance of operations to standard operating procedures and Good Storage and Distribution
practices.
• Conducts performance audits of truckers in Bangkok and upcountry cross-docking points.
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