รายละเอียดงาน1.Customer Support: Handle pre-sales and post-sales inquiries from PICO VR users in Thailand and Malaysia via phone, email, and chat.
2.Issue Resolution: Provide solutions to technical issues, troubleshooting VR devices, and guiding customers through setup and usage.
3.Sales Assistance: Assist potential customers with product features, pricing, and purchasing processes.
4.Documentation: Record and maintain accurate details of customer interactions and resolutions in the company database.
5.Feedback Collection: Gather customer feedback to help improve products and services.
6.Collaboration: Work closely with technical teams and other departments to ensure timely resolution of complex issues.