รายละเอียดงาน- Customer Service Excellence: Provide exceptional customer service to all guests, ensuring their experience is memorable and positive.
- Sales and Transactions: Manage retail transactions efficiently, handling cash and credit card payments accurately. Providing alternative options and upselling product to generate additional revenue.
- Photo Souvenir Operations: Operate photo souvenir equipment, assist guests with their photo capture and purchases, and ensure the quality of printed photos.
- Product Knowledge: Maintain in-depth knowledge of all retail products and photo souvenir options, including promotions and special offers.
- Stock Management: Assist with inventory management, including restocking shelves, monitoring stock levels, and reporting shortages.
- Merchandising: Ensure retail displays are attractive and well-organized, following merchandising guidelines to enhance the shopping experience.
- Problem Solving: Address any guest complaints or issues promptly and professionally, escalating to a supervisor if necessary.
- Cleanliness and Safety: Maintain a clean, safe, and organized retail area, adhering to all safety and hygiene regulations.
-Team Collaboration: Work collaboratively with team members to ensure smooth operations and a cohesive working environment.
- Training and Development: Participate in ongoing training programs to stay updated on product knowledge, sales techniques, and customer service skills.
- Sales Reporting: Assist in tracking and reporting daily sales figures, providing insights and feedback to improve operations.
- Promotions and Events: Assist with the setup and execution of in-store promotions and special events to drive sales and enhance guest engagement.