รายละเอียดงาน• Provide assistance, troubleshooting, installing, and configuring software for users regarding hardware and software, such as computers, printers, handheld devices, basic network connections, IT device connections, MS Windows, and various software updates.
• Record and track the issue resolution status to ensure effective service delivery.
• Prepare documentation and coordinate with the IT team or other relevant departments for assigned tasks to ensure that the IT Project plans are followed.
• Other work related.