รายละเอียดงานThe Business System Analyst will play a critical role in bridging the gap between our clients' business needs and our technical teams. The ideal candidate will have a strong understanding of both business processes and software development, enabling them to effectively gather requirements, analyze data, and propose solutions that align with the company and our clients' goals.
Stakeholder Collaboration and Communication:
• Engage with clients, understanding their unique needs, challenges, and goals
• Provide expert consultation to clients, recommending appropriate solutions and strategies to meet business requirement
• Communicate effectively with stakeholders to ensure their understanding and support of business objectives
• Facilitate workshops and meetings with stakeholders to gather requirements, elicit feedback, and drive consensus
Solution Design and Implementation:
• Translate business requirements into clear and actionable specifications for development teams in a format of acceptance criteria for user stories
• Collaborate with cross-functional teams to design, develop, and implement technology solutions that address client requirements and enhance operation workflows
• Ensure that proposed solutions align with regulatory standards, security protocols, and industry best practices
User Experience (UX) Design:
• Advocate for an exceptional user experience by understanding end-users' needs, preferences, and pain points
• Work closely with UX/UI designers to create user-centric design solutions that enhance the usability and accessibility of technology
User Training:
• Develop and deliver comprehensive training programs for end-users, ensuring they have a strong understanding of the technology's functionalities and how to utilize them efficiently
Go-Live Support:
• Provide on-site and remote support during the go-live phase of technology implementations
• Address user concerns, troubleshoot issues, and provide assistance to minimize disruptions
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ติดต่อคุณธเนศ วัฒนคุณากร
บริษัท เทคโฟลว์ โซลูชั่น จำกัด
444 ชั้น 12, อาคาร MBK Tower, ถ. พญาไท
แขวงวังใหม่ เขตปทุมวัน กรุงเทพมหานคร 10330