รายละเอียดงานOverview:
The Tennis Court Receptionist serves as the first point of contact for players and visitors at Ace of Clubs Tennis Court. The role requires excellent customer service, organizational skills, and the ability to handle reservations and administrative tasks efficiently to ensure a seamless experience for all patrons.
Key Responsibilities:
• Front Desk Operations:
- Greet and assist players and visitors in a friendly and professional manner.
- Manage court reservations, cancellations, and schedule updates.
- Provide information on court rates, memberships, and promotions.
• Customer Service:
- Address customer inquiries and resolve complaints promptly.
- Offer personalized assistance to regular patrons and first-time visitors.
• Administrative Tasks:
- Maintain accurate records of bookings and payments.
- Process payments through cash, card, or digital platforms.
- Prepare daily reports on court usage and transactions.
• Facility Coordination:
- Communicate with court attendants and maintenance staff to ensure court readiness.
- Monitor customer traffic and assist with crowd management during peak hours.
• Sales and Promotions:
- Promote upcoming events, tournaments, and training programs.
- Upsell memberships and facility packages.
สถานที่ปฏิบัติงานAce of Clubs, Rama 4, Bangkok
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