รายละเอียดงานPosition: Post-Sales Support Administrator
Days of working: Monday - Friday [08.30 am – 17.30 pm]
Key Responsibilities
-Oversee and coordinate all post-sales support activities, including managing installed base data, service billing, and spare parts availability to ensure smooth operations.
-Handle and maintain essential documents such as quotations, invoices, sales orders, contracts, and reimbursements while ensuring adherence to company documentation policies.
-Prepare, analyze, and deliver comprehensive reports to track service performance, case resolutions, and pending transactions.
-Administer SAP and Salesforce, ensuring data accuracy, workflow tracking, and alignment between regional and country databases.
-Organize and schedule meetings, training sessions, and field activities while coordinating with internal teams and external suppliers.
-Work closely with managers, supervisors, and cross-functional teams to enhance workflow efficiency and resolve service-related issues promptly.
-Identify operational risks, propose process enhancements, and support continuous improvement initiatives to optimize service quality and efficiency.
สถานที่ปฏิบัติงาน555 Rasa Towers Phahonyothin Rd, Khwaeng Chatuchak, Khet Chatuchak, Krung Thep Maha Nakhon 10900 [BTS Ha Yaek Lat Phrao, MRT Phahon Yothin]
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