รายละเอียดงานResponsibilities:
- Accountable for the day-to-day management of pipeline operations activities.
- Monitor system status and troubleshoot any disturbances that may occur in production environment.
- Communicate with managers regarding all activities related to operations.
- Categorize and report incidents to the appropriate personnel immediately.
- Populate daily reports related to the team’s products.
- Available to response and take action in a timely manner when an incident has occurred, including weekends.
- Process service request ticket, either from managers or users, within SLA or requester provided timeframe due to urgency of the request
- Review code from other team, before deploy to PRD environment on data platform.
- Promote pipeline to newer platform whenever customer upgrade or change platform
- Create and operate database in centralized CloudSQL Database.