รายละเอียดงานManage operations for tour programs
Excellent communication with vendors for booking confirmation and inquiries.
Ensure all required travel documents are organized and accurate.
Respond promptly and providing necessary information.
Address and resolve client issues or complaints in a timely and professionally
Stay updated on travel trends, promotions, and new destinations.
Maintain accurate records of bookings and client interactions.
Prepare and reconfirm bookings for efficient operations
Understand the company's products to match client requirements.
Collaborate with teams to ensure efficient management of all operational processes.