รายละเอียดงานResponsibilities
- Develop a comprehensive understanding of product features, benefits, and applications.
- Stay updated and regularly receive complete product information from international manufacturers.
- Request, receive, and manage product samples efficiently.
- Update and develop product information across all internal systems and inform all relevant stakeholders.
- Assist with detailed product knowledge tasks and work closely with the sales team to ensure the accuracy of all product information.
- Prepare product presentations and training materials to educate sales teams and customers on effective product usage and address technical queries.
- Contribute to and oversee the accuracy of product information in all marketing materials.
- Provide insights and identify opportunities for product improvement or new product development to enhance competitiveness.
- Collect, analyze, and improve customer feedback to align with customer needs.
- Participate in product testing and provide feedback on functionality, usability, and potential issues.
- Collaborate closely with marketing, sales, and development teams to align product strategies.