รายละเอียดงาน-Support global customers regarding incident, inquiry and request issues
-Coordinate and be the contact point for global support teams in order to fulfill customer requirements.
-Escalate and follow up issues/projects with all related parties by call and email.
-Case management (create, follow up, close, etc) with ticket system.
-Document and email translation (English -> Japanese, Japanese -> English)
-Perform case handling in multi projects (be able to do multi tasks)
คุณสมบัติผู้สมัคร - Thai Nationality.
- Male or Female
- Age 25-35 years old
- Bachelor's degree in Computer Engineering, Computer Science, Information Technology, Business Administration, Business Computer, or related fields.
- Experience with service desk business field will be advantage.
- Japanese N2+ and English TOEIC 650+
- Be able to do shift working
- Required basic knowledge/usage on MS office, O365 Advantage: Have basic knowledge and experience of Excel macro, Power Apps, Power Automate, Power BI
- Good communication and logical thinking. (Advantage)
- Experience with service desk business field
- Experience with IT business field
- Experience with Information Security business field
- Have basic knowledge and experience of Linux, Windows, Solaris and network
- ITIL (Information Technology Infrastructure Library) v2+
วิธีการสมัคร- Please send us your English resume to Email
- ส่งใบสมัครทาง JobThai.com
- ส่ง Resume เป็นภาษาอังกฤษ
- พิจารณาใบสมัครที่มีรูปถ่ายเท่านั้น
ติดต่อKhun Areerat
CareerLink Recruitment (Thailand) Co., Ltd.
47, Room 58S, Sukhumvit 69 Rd.
แขวงพระโขนงเหนือ เขตวัฒนา กรุงเทพมหานคร 10110
สถานที่ปฏิบัติงานแขวงลุมพินี เขตปทุมวัน กรุงเทพมหานคร