รายละเอียดงาน- Lead the design of ServiceNow solutions, ensuring they meet business requirements, technical standards, and industry best practices.
- Develop and maintain a comprehensive understanding of the ServiceNow platform, including core functionalities and custom development capabilities.
- Create architectural designs that effectively integrate ServiceNow with other enterprise systems.
- Collaborate with clients to understand their business needs, translate these into functional and technical requirements, and recommend appropriate solutions.
- Conduct workshops, interviews, and assessments to gather detailed requirements and design solutions that align with client objectives.
- Lead the technical implementation of ServiceNow solutions, ensuring timely and quality delivery.
- Oversee the development, configuration, and deployment of ServiceNow applications and modules.
- Ensure that projects adhere to architectural guidelines, security standards, and governance practices.
- Provide expertise and support during the presales process, including creating proposals, responding to RFPs/RFIs, and conducting demonstrations.
- Assist in the creation of effort estimates, solution blueprints, and implementation plans.
- Act as a liaison between technical teams, business stakeholders, and clients to ensure alignment throughout the project lifecycle.
-Manage relationships with internal and external stakeholders, ensuring effective communication and addressing any concerns or challenges.
- Provide guidance and mentorship to junior developers and technical teams.
- Lead project teams, ensuring that resources are effectively utilized and project goals are met.
- Stay updated with the latest ServiceNow features, enhancements, and industry trends.