รายละเอียดงาน- Defines the product quality assurance plans/procedures to manage all quality activities to assure satisfying quality product delivery to customers.
- Handles all customer quality complaints and follow up response and actions.
- Coordinates with other departments to provide the effective corrective and preventive actions to eliminate the causes of discrepancies for quality improvement.
-Utilizes the quality data for analysis and lead quality improvement programs.
- Manages product quality assurance workforces, product quality engineers, supervisors, and QA inspectors to ensure that have adequate workforces to support the quality assurance functions for each individual product/customer.
- Manages training activities to ensure that Manufacturing and other departments receive adequate training support to perform their jobs and/or to enhance their knowledge for better work performance.