รายละเอียดงานResponsibilities:
- Respond to all client requirements/hotel queries via email within 24 hours.
- Upload rates/package as per instructions from the E-commerce Manager.
- Generate reservation reports, including weekly, monthly and materialized report (RN, Revenue).
- Check inventory, fill/top up allotment on OTAs if occupancy is low or left, and ensure maximum profitability on online channels.
-Keep abreast of hotels' product knowledge.
-Manage B2B/B2C wholesale systems.
-Ensure rate parity among OTA channels.
-Conduct market survey and analyze competitors.