รายละเอียดงาน- Provide advanced technical support for CAD/CAM software related to CNC machine tools
- Collaborate with distributors and end-users to offer pre-sales and post-sales technical assistance
- Customize and optimize CAD/CAM programs based on customer applications and machining needs
- Conduct software demonstrations, training sessions, and workshops for distributors and customers
- Develop machining strategies to improve cycle time, tool life, and surface finish
- Analyze customer requirements and offer solutions to enhance productivity and workflow efficiency
- Liaise with product teams to feedback user needs and technical issues
- Support installation and troubleshooting of CAM-related functions on-site or remotely
- Stay updated with the latest CAD/CAM technologies and market trends about once a month travel domestically and internationally to support distributors and clients