รายละเอียดงานJob Summary:
Inner Space is seeking a friendly, organized, and compassionate receptionist to join our team. As the first point of contact for our clients, you will play a crucial role in creating a welcoming and supportive environment. Your professionalism and warm demeanor will help set the tone for a positive experience, ensuring smooth operations and excellent client service.
Job Description
- Greet clients warmly and assist them with check-in/check-out procedures.
- Coordinate client referrals to appropriate psychologists or specialists contingent upon presenting issues.
- Answer phone calls, schedule appointments, and manage client inquiries in a courteous and professional manner.
- Respond to customer inquiries via social media and inbox
Maintain client confidentiality and handle sensitive information with discretion.
- Coordinate with psychologists and other staff to ensure seamless communication and scheduling.
- Accurately record customer information within the designated system and ensure meticulous management of all associated documentation.
- Uphold the cleanliness and organizational standards of the counseling center at all times.
- Respond promptly and decisively to urgent situations, employing efficient problem-solving strategies.
- Assist with administrative tasks, including filing, data entry, and processing payments.
- Provide general support to clients and staff to enhance the overall functioning of the practice.