รายละเอียดงาน- To support manager to set up standard to measure performance of OA & OA’s collector on monthly and yearly basis
- To support strategic, collection tool, Debt Relief Program, to align with business objective planning and control & monitoring to ensure that stay in line with business objective
- Support business to implement, change, develop, in part IT, part of operation and part of new product
- Highlight high risk account or potential risk account to Team Head for consider or feedback Product Team, Risk management Team, relevant unit for improved credit quality
- To provide OA & OA’s collector the Coaching and feedback individual or as a team to improve more efficiency productivity
- Report Team Performance on weekly basis