รายละเอียดงานTechnical Support
Provide first- and second-level technical support to internal users via helpdesk, phone, email, or in-person.
Diagnose and resolve issues related to hardware (PCs, laptops, printers), software (Windows OS, Microsoft Office, etc.), and peripheral devices.
Troubleshoot and resolve network issues including LAN/WAN, Wi-Fi connectivity, VPN, and firewall access.
System Administration
Install, configure, and maintain operating systems, business applications, and security software.
Assist in managing user accounts, permissions, and group policies via Microsoft Active Directory and Microsoft 365 Admin Center.
Ensure the stability, integrity, and efficient operation of IT infrastructure and endpoints.
Security & Compliance
Enforce company policies related to IT security, data protection, and access control.
Monitor endpoints and antivirus software to prevent and detect potential threats.
Ensure timely system updates and patches across all user devices.
Documentation & Reporting
Maintain detailed records of technical issues, solutions, and procedures for the IT knowledge base.
Assist in preparing technical reports, inventory records, and support logs for internal audits or IT planning.
Collaboration & Communication
Coordinate with other departments to understand their IT needs and provide suitable solutions.
Liaise with third-party vendors and service providers for technical support and procurement.
Participate in IT projects, such as system migrations, hardware upgrades, and implementation of new tools.
Working Hour 8:00 ~ 17:00 Holiday Weekends (Sat-Sun)
ติดต่อsunanta kraithongrungrueang
Tokai Jiei Asia Co., Ltd
700/2 หมู่ 1 อาคารอมตะเซอร์วิส เซ็นเตอร์ ชั้น 4 ห้อง 402
ถนนบางนา - ตราด กม.57 นิคมอุตสาหกรรมอมตะซิตี้ ชลบุรี
ตำบลคลองตำหรุ อำเภอเมืองชลบุรี จังหวัดชลบุรี 20000