บริษัท ฮักส์ อินชัวรันซ์ โบรกเกอร์ จำกัด

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Nov 19, 2024

Customer Success Executive

สถานที่ปฏิบัติงาน

BTS Ratchadamri

MRT Si Lom

เงินเดือน

ไม่ระบุ

อัตรา

สัมภาษณ์งานออนไลน์

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Job Descriptions

- Properly handle cases and customer complaints, Identify, analyze and prioritize customer issues and escalate them to higher level or cross-functional teams to resolve the issues on time - Deliver the best services to customer and highest customer satisfaction with the right procedures - Build customer satisfaction score - Ensure best quality of work and communicate effectively with the team - Able to complete special projects and/or other tasks as assigned subject to business

Qualifications

Bachelor’s Degree in any fields
Welcome new Graduate and Experience in related field
Demonstrated ability to handle multiple tasks, to prioritize those tasks and meet deadlines
Good Computer skills and Typing Skills
Proficiency in Microsoft Office (Word, Excel, PowerPoint) and/or other relevant software application
Fair command of spoken and written English is a plus
Good communication and interaction with customers
Problem resolving and critical thinking skills