KEX Express (Thailand) Public Company Limited. : บริษัท เคอีเอ็กซ์ เอ็กซ์เพรส (ประเทศไทย) จำกัด (มหาชน)

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Dec 26, 2024

Customs Customer Care (ประจำสุวรรณภูมิ) Chinese or English Skills พนักงานประจำ

สถานที่ปฏิบัติงาน

Bang Phli, Samut Prakan

เงินเดือน

Base Salary + Night Shift+ Food Allowance+OT

อัตรา

สัมภาษณ์งานออนไลน์

สมัครงาน

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Job Descriptions

1. Customer Service: - Serve as the primary point of contact for customers regarding Customs inquiries. - Respond to customer emails and phone calls promptly, addressing questions and concerns related to Customs clearance and compliance. 2. Documentation and Compliance: - Assist in preparing and reviewing import and export documentation, ensuring accuracy and compliance with local and international regulations. - Maintain records of Customs transactions and ensure proper documentation is submitted to Customs authorities. 3. Coordination: - Work closely with internal teams to facilitate smooth Customs clearance processes. - Coordinate with Customs Brokerage team to resolve any issues related to shipments. 4. Problem Resolution: - Identify and troubleshoot issues related to Customs clearance, such as delays or missing documentation. - Escalate complex issues to Senior level as needed.

Qualifications

Education: Bachelor’s degree
Language Skills: Able to communicate in English or Chinese (preferable).
Previous experience in customer service or logistics is an advantage, but not required.
Familiarity with Customs regulations and procedures is a plus.
Strong communication and interpersonal skills.
Detail-oriented with excellent organizational skills.
Ability to work in a fast-paced environment and manage multiple tasks effectively.
Proficient in Microsoft Office Suite (Excel, Word, Outlook).
Working Day: 6 Days/week
Able to work on night shift
Open for New Grad